- The sales cycle is the sequence of phases that a typical customer goes through when deciding to buy something. As a rule, the sales cycle is described from the
customer's perspective. The first phase of the sales cycle may be either the customer's perception of a product, or a perception of a need that the product might
satisfy. The following steps include research and evaluation; the last step is the customer's decision to purchase the product.
LAST UPDATED:
10 Apr 2007
Do you have something to add to this definition? Let us know.
Send your comments to techterms@whatis.com
Customer life cycle management best practices Businesses need to find ways to fit themselves into their customer's life cycles, says Martha Rogers. Martha gives tips for adapting an organization's...
Customer lifetime value vs. current value Expert Martha Rogers explains why businesses need to focus on the lifetime value of a customer, not the value of the current transaction.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.