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	Products of the Year 2005:	WINNERS BY YEAR: 2007, 2006, 2005, 2004

	2005 PRODUCT CATEGORIES Business Intelligence Customer Data Integration Online self-service Contact Center -- E-mail response Contact Center -- Hosted contact center Contact Center -- Workforce optimization Contact Center -- Speech technology Marketing automation (Enterprise) Marketing automation (small, midmarket) Sales force automation (Enterprise) Sales force automation (small, midmarket) Data quality Contact Center -- Speech technology The top winners in this category are: GOLD AWARD: Envox 6 This year's winner, Envox's 6.1 Communications Development Platform, seeks to make speech recognition easier for companies and customers. Our judges chose Envox because it "… continues to make speech recognition applications easier to develop, deploy and manage." READ MORE VIEW ALL PRODUCT CATEGORIES		CRM Solutions from SearchCRM, White Papers, CRM Expert Advice, CRM News Professional opinions on CRM software choices. CRM White Papers make your decision easier.

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