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| To upgrade or not to upgrade |
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Results as of: 12:06 PM EST, 20 Nov 2008
1. Is this the year you'll be upgrading your CRM software?
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A: Yes, my vendor's latest version finally has the functionality and architecture I've been waiting for. - 40 %
B: No, it's still too early. I want to wait until I've heard from other organizations about how well the application works. - 30 %
C: Maybe, depending on maintenance fees for the older versions and my company's financial outlook for the year. - 30 %
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