1. Which best describes your contact center strategy?
A
B
C
D
A: Our facilities and agents will remain entirely in the U.S. - 100 % B: We'll handle some work offshore but will still be primarily in the U.S. - 0 % C: The majority of our inquiries will be diverted offshore. - 0 % D: All of our contact center operations will go offshore. - 0 %
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