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Cell phone activities for call center teams

11 Jun 2008 | Written by: Brian Cole Miller

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Cell phone activities are a great way to encourage team building in call centers. This chapter outlines a few cell phone activities call center managers can use to introduce new employees to the call center team and break the ice in the office.



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Terms from Whatis.com − the technology online dictionary
call center agent  (SearchCRM.com)
Erlang B  (SearchCRM.com)
Erlang C  (SearchCRM.com)
inbound call  (SearchCRM.com)
inbound call center  (SearchCRM.com)
off-peak  (SearchCRM.com)
outbound call  (SearchCRM.com)
outbound call center  (SearchCRM.com)
Quality of Experience  (SearchCRM.com)
silent monitoring  (SearchCRM.com)

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