Is offering a price discount a good way to build customer worth?

Digg This!     StumbleUpon     Del.icio.us

RELATED CONTENT Customer equity: Long-term and short-term How do outbound and inbound call centers build profitable customers? How can we get our agents to focus on building customer profitability? How can we leverage data from our predictive analytics software? What's the best way to manage unprofitable customers? Three ways to track customer complaints and feedback How to measure customer satisfaction in the call center Analyzing and influencing customer behavior to create customer value Tips for managing customer value in a weak economy How should a B2B company build customer value and customer trust? Should we cross-sell to customers during a welcome call? Customer loyalty Building the trust of customers with Don Peppers Four tips for downgrading customer status Results of customer engagement survey of emotionally satisfied customers Are airline loyalty programs becoming a disincentive? Should we change our customer loyalty strategy during a recession? Customer product reviews more prevalent, profitable Customer retention management Customer retention vs. value retention Understanding customer commitment Customer development and termination strategies Customer loyalty Research

RELATED GLOSSARY TERMS Terms from Whatis.com − the technology online dictionary call center  (SearchCRM.com) churn rate  (SearchCRM.com) contact center  (SearchCRM.com) customer life cycle  (SearchCRM.com) direct marketing  (SearchCRM.com) marketing encyclopedia  (SearchCRM.com) one-to-one marketing  (SearchCRM.com) personalization  (SearchCRM.com) sales cycle  (SearchCRM.com) service assurance  (SearchCRM.com)

RELATED RESOURCES 2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems Search Bitpipe.com for the latest white papers and business webcasts Whatis.com, the online computer dictionary